Background

Jaimin Gandhi

(240) 643-9210
jaimingandhi@gmail.com
linkedin.com/in/jaimingandhi

Strategic product executive and a founder with 18+ years of experience in driving growth across EdTech, FinTech, and SaaS. Expert in AI-first product strategy with hands-on experience building multi-agent systems, RAG workflows, and leveraging machine learning at scale. Proven track record in leveraging tech to innovate and optimize marketplaces, automate workflows, and personalize experiences—delivering on revenue and market leadership.

SKILLS

Product Strategy
AI
LLM Integration
RAG (Retrieval-Augmented Generation)
Agentic Systems
Prompt Engineering
Machine Learning Applications
Cross-Functional Leadership
Marketplace Scaling
B2B
SaaS Development
P&L Management
Scalable Infrastructure
EdTech Innovation
FinTech Innovation
Regulatory Compliance

Professional Experience

Founder

FourPoint.AI• Kirkland WA (a personal project on Applied AI)
Jun 2025 onwards | 1 month+
  • Goal: Launch a platform to guide users throughout their career journey and help them make key decisions to achieve their professional goals.
  • Developed a modular multi-agent system. Each agent is specialized for a key goal (resume/ LinkedIn optimization, job search, interview simulation, performance management and career guidance) and an orchestration layer enables seamless agent collaboration.
  • The agentic framework accumulates user context over time (chats, files, structured data), enables proactive and personalized guidance using RAG, function calls and allows periodic fine-tuning using LoRA adapters.
  • Defined the GTM strategy for user adoption. Currently, executing roadmap for enterprise and developer APIs (agent integration into recruiting and talent systems).

Vice President of Product Management

Nerdy (Varsity Tutors)• Seattle WA (Remote)
Oct 2023 onwards | 1 year 10 months+
  • Led AI product strategy for increasing instructional impact and tutor productivity.
  • Launched AI tools (real-time copilot, lesson planners and feedback generators) that leveraged a rich set of individual student learning data and helped personalization of teaching at scale – and thus significantly improving student learning outcomes and driving customer retention.
  • Scaled ML-powered marketplace that matches more than 10K+ tutors with 50K+ learners. Launched several enhancements to improve the quality and speed of match while sustaining increased volume.
  • Led efforts to improve the tutor onboarding funnel that helped drive down the cost while increasing success rate of applicants once onboarded.
  • Grew B2B business by launching several institutional products that scaled Varsity Tutors for Schools from 475 to 1,100+ districts supporting 5.5M+ students.

Vice President of Product Management

Binance.US• Seattle WA (Remote)
Apr 2022 to Oct 2023 | 1 year 7 months
  • Led product strategy and execution for user growth, engagement, and expansion of product offerings. These led to over $2.2B of user assets under management at its peak.
  • Significantly increased conversion (30%+ in 4 months) during onboarding by introducing better UX and automated identity, compliance and risk checks.
  • Launched new engagement products (Binance.US Connect, Binance.US Pay, crypto gifts, and retirement planning) boosting user engagement by 15% and retention by 10%.
  • Reduced operational costs by 20% by overhauling payment systems and automating customer support flows
  • Created business and product strategy for crypto-backed credit cards.

Group Product Manager

Uber• Seattle WA
Mar 2018 to Apr 2022 | 4 years 1 month
  • Grew Uber’s Vehicle Business by forging partnerships with rental car companies and fleet operators, enabling earners without cars to access vehicles and increasing driver supply to meet increased demand.
  • Founded Uber's Sustainability Product. Created the vision, tech strategy, and built a team focused on making Uber a zero-emission platform by 2040. Accelerated electrification of fleets and expansion of Uber Green.
  • Led the efforts for making Uber the safest ridesharing and delivery platform. Launched several products to enforce strict screening standards, regulatory compliance and adherence to policies.
  • Enabled drivers to earn money across Uber services (Rides and Eats) by streamlining the screening process.

Senior Manager of Product Management

DocuSign• Seattle WA
Jan 2014 to Mar 2018 | 4 years 2 months
  • Built eIDAS-compliant digital signatures platform for the EU and other heavily regulated markets which led revenue to beat projections in 2017-2018.
  • Led GDPR and 21 CFR Part 11 compliance initiatives driving 180% revenue growth for Healthcare and Life Sciences segment within 12 months (2016-2017)
  • Built strategic Microsoft partnership, launching O365 apps and earning 4 partner awards (2014–2016).

Senior Product Manager, Microsoft Office

Microsoft• Redmond WA
Aug 2011 to Jan 2014 | 2 years 6 months
  • Pioneered stylus and inking experiences for Microsoft Office (Surface Pen) by solving complex challenges like palm rejection and ink anchoring.
  • Increased discoverability and led SEO for the OneNote app.
  • Led UX improvements that improved the app rating from 3 to 4.5 stars within 4 months.
  • Defined the freemium strategy and launched the OneNote app, the first free Microsoft Office app ever.

Product Manager II, Microsoft Accounts, Identity

Microsoft• Redmond WA
Jun 2007 to Jul 2011 | 4 years 2 months
  • Shipped single sign-on that enabled seamless logins to websites on Windows 8.
  • Rebuilt Microsoft sign-in experience (used by 500M users and handled 2B+ authentications daily).
  • Launched single-use passwords for Microsoft Accounts, updated password recovery flows which enhanced security and reduced support costs by more than 50%.
  • Partnered with social networks (incl. Facebook) to stop screen scraping and enable secure contact sharing.

Co-founder

Sahakriya.com• Greater New York City Area
Oct 2005 to Jun 2007 | 1 year 9 months
  • Enabled 2FA and cloud-based identity management for customers

Software Developer & IT Support

University of Maryland, College Park, College Park, MD
Sep 2005 to Jun 2007 | 1 year 10 months
  • Built platform to enable podcasting of lectures, implemented campus wide clickers in classrooms

Software Developer

Persistent Systems Pvt. Ltd.
June 2004 to May 2005 | 1 year
  • Built SaaS solution for Teradata CRM (NCR Corporation)

Education

Masters, Information Management

University of Maryland, College Park

2007

Bachelor of Engineering, Computer Science

University of Mumbai, India

2004

Patents

Modification of file graphic appearance within a collection canvas

US 20140164886 A1

Jun 2014

Enhanced Information Collection Environments

US20140157102 A1

Jun 2014

Navigating among edit instances of content

US20140123076 A1

May 2014